What We Collect and Why It Matters
When you open an account, we record the details you submit — full name, email address, date of birth, and the phone number linked to your JazzCash or Easypaisa wallet. If you use Raast for a transfer, the bank account identifier attached to that transaction is
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logged as part of your payment history. We collect this because processing deposits and withdrawals, verifying your identity, and keeping your account secure all require it. We do not sell your data to third parties for marketing. We may share information with payment processors strictly to
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complete a transaction you initiated, or with regulatory bodies where local law in an eligible region requires disclosure. Device data — your browser type, IP address, and session timestamps — is collected automatically when you access our platform on mobile or desktop. This helps us detect
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unusual login patterns and protect your account from unauthorised access. Retention periods depend on the type of data: transaction records are kept for as long as compliance obligations in your eligible jurisdiction require, while account profile data is held until you formally request its deletion. Availability
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of our services depends on local law and the eligible regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.